Finance

Paying Water Bills

RMWD Customers now have the option of paying their water bill by either credit card, electronic check, or by telephone through Official Payments Corporation, a corporation which is not affiliated with RMWD.

By using this service, you acknowledge that the Ramona Municipal Water District is not responsible for any errors or omissions that could occur by using this service. Please review the "Terms of Use" and "Privacy Policy" on their website by clicking on the website link below.

There is a convenience fee paid to Official Payments Corporation of $6.50 per credit card transaction. With individual transactions not to exceed $500.00. The fee for electronic checks is $3.00 per transaction.

Credit cards accepted are VISA, MASTERCARD, AMERICAN EXPRESS, and DISCOVER. Pinless debit cards with a VISA or MASTERCARD logo are also accepted.

Please review the "Terms of Use" and "Privacy Policy" on Official Payments Corporation by clicking on the website link below.

If you are paying your bill online you will need to use your computer and log on to: www.officialpayments.com

1. Select option "Make a Payment"

2. Select option "Local Payment"

3. Select "Jurisdiction code" and enter code 1541

Enter "State" = California" followed by the "Payment Entity" = Ramona Municipal Water District

4. Lastly, for payment type select "Water Bill".

To make a payment via telephone:

1. Please call 1-800-2PAY-TAX (800-272-9829)

2. Press option 3, enter 1541 ( for RMWD's Jurisdiction #),

3. Press Opt.1, Press Opt. 1, and your RMWD Acct. Number

Pay by Credit Card (Please note: The maximum single transaction amount is $500.00)

Pay by Electronic Check

Starting and Stopping Water Service

START/STOP SERVICE
To start or stop water service call one of Ramona’s Customer Service Representatives at (760) 788-2200. For quicker service, please have your account number ready when you call.

To start water service with the Ramona Water District, you need to call prior to the day you want service to begin. Ramona will be able to connect your service within 24 hours.

You will need to provide the following information to our Customer Service Representatives to begin your service: name, service address, mailing address and phone numbers.

You will also need to fill out a Customer Reference Form and if you are a Tenant, the Owner will need to fill out an Owner Authorization Form.

To print a copy of the forms in Adobe Acrobat .pdf format click on ONLINE FORMS.

If you need Adobe Reader installed on your computer, please follow go to http://www.adobe.com/reader.

If it is more convenient, we can leave the forms at the service address on the day service is to start. You will have 3 working days to return the forms. You may fax them to (760) 788-2255 or deliver them to the office.

STOPPING WATER SERVICE

To stop your services with the Ramona Water District, call us prior to the day you would like to end service. You will need to provide our Customer Service Representatives with a forwarding address for your final bill.

District Rate Schedule

The District has different rates and fees for different services that we provide for our customers. The link below lists all of the current District's fees and rates for our water meter installation charges, sewer connection charges per EDU (Equivalent Dwelling Unit) and other general information.

District Rate Schedule ( Effective July 1, 2007)