Ramona Municipal
Water District
105 Earlham Street
Ramona, California 92065
Phone: 
(760) 789-1330 
24 hours
Fax: (760) 788-2202
TDD: (760) 789-9497

Office Hours : Monday - Friday
7:30 am to 4:00 pm

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DISTRICT ALERTS AND SHUTDOWNS  

There are no shutdowns at this time.
 
 
  If you are unable to contact our office by telephone,
please call 760-685-0245. 
 
 
  
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 San Diego County Water Authority

 

 

 

 

 

 

 

 

NOTICE TO CUSTOMERS

We have been made aware of unauthorized vendors offering to accept payments for customers paying their water bill. Please beware of unauthorized websites taking payments on our behalf. These vendors have been known to charge very high service fees and delay the payment process, which could result in late payments to your account if not applied by the noted deadlines. 

The only authorized representative that can take payment on the District’s behalf can be accessed by clicking on “Pay My Bill” on the right toolbar of our homepage.

 

 


 Smart Meter Infrastructure

Recently there has been inaccurate and misleading information spread throughout the community regarding Smart Meter Infrastructure.  In February 2017, RMWD Board of Directors authorized the replacement of existing manual read meters with radio read meters as part of the District's overall Water Infrastructure Facilities Plan. The project is expected to take 10 years to complete. RMWD has approximately 9,685 retail customer meters spread throughout 75 square miles of service area, so any improvements that can be made to address operational efficiencies are critical. To date RMWD has installed approximately 700 radio read meters.

Smart Water Meters function no differently than analog meters, in that all meters have an analog mechanism.  There are many benefits and improvements to Smart Meter infrastructure, many of which have been requested by RMWD customers:

  • Improve metering efficiencies by acquiring reads via portable mobile computer unit that gathers data as the operator drives by
  • 24-hour water usage data
  • 180-day usage archive
  • Identify constant water flow
  • Meter usage reports
  • Reduce meter reading errors
  • Account for all water sales
  • Reduce unbilled usage due to aged meters

There is no evidence that Smart Meters cause customer water bills to increase. On the contrary, Smart Meters will allow customers to detect potential leaks earlier and prevent those leaks from leading to higher water bills.

Currently RMWD Staff must physically read each meter. Other “curb and gutter” communities have houses and meters spaced a few feet apart from each other, so meters can be read fairly quickly. In our community of Ramona, houses are spaced much further apart, so reading meters for the entire service area takes significantly more time than other areas with the same number of meters. 

RMWD and all other public water agencies within the state of California have been mandated by SB-555 Water Loss Audit Reporting to initiate processes for controlling water accountability; replacing old meters is a part of complying with SB-555. 

Health Impacts of Radio Frequency From Smart Meters

 

DISTRICT LINKS


Cal Fire Information Hotline:
619-590-3160
 

San Diego County Emergency

24 hour community, health,
and disaster information.
 
 
 
OTHER USEFUL LINKS

Call before you dig

 
To report discharges into the stormwater system:
 
To report stormwater pollution:
Call 1-888-846-0800
County of San Diego