In response to the Coronavirus, (COVID-19), the Ramona Municipal Water District lobby is temporarily closed effective Tuesday, March 17 as a precautionary measure to protect our customers and employees. All other District business and operations are being performed as usual. Water quality and supply are not impacted. Additional information is available here.  Thank you for your patience and understanding.


The customer service staff is available to the public Monday through Friday between 7:30 a.m. - 4:00 p.m. The direct customer service phone number is (760) 788-2200.

Please contact the customer service department for the following:

  1. Starting or stopping water service.
  2. Paying water bills.

24-Hour Payment Option

For your convenience, a payment drop box is available on the west side of the District office for non-cash payments.

Free viewers are required for some of the attached documents.
They can be downloaded by clicking on the icons below.

Acrobat Reader Download Acrobat Reader Flash Player Download Flash Player Windows Media Player Download Windows Media Player Microsoft Silverlight Download Microsoft Silverlight Word Viewer Download Word Viewer Excel Viewer Download Excel Viewer PowerPoint Viewer Download PowerPoint Viewer