Starting or Stopping Service

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To start or stop water service call one of Ramona’s Customer Service Representatives at (760) 788-2200. For quicker service, please have your account number ready when you call.

Start Water Service

To start water service with the Ramona Water District, you need to call prior to the day you want service to begin. Ramona will be able to connect your service within 24 hours.

You will need to provide the following information to our Customer Service Representatives to begin your service: name, service address, mailing address and phone numbers.

You will also need to fill out a Customer Reference Form (for New Owner, or for Bank Owned Property) and if you are a Tenant, the Owner will need to fill out an Owner Authorization Form.

If it is more convenient, we can leave the forms at the service address on the day service is to start. You will have 3 working days to return the forms. You may fax them to (760) 788-2255 or deliver them to the office.

Stopping Water Service

To stop your services with the Ramona Water District, call us prior to the day you would like to end service. You will need to provide our Customer Service Representatives with a forwarding address for your final bill.

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