In response to the Coronavirus, (COVID-19), the Ramona Municipal Water District lobby is temporarily closed effective Tuesday, March 17 as a precautionary measure to protect our customers and employees. All other District business and operations are being performed as usual. Water quality and supply are not impacted. Additional information is available here.  Thank you for your patience and understanding.




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Annual Water Quality Report/Consumer Confidence Report

The 2019 Water Quality Report/Consumer Confidence Report is now available. Click here to see the report.

Current and past reports can be found on the Water Quality page.

Inactive Plumbing Systems May Require Care to Ensure Safety 

Pipe flushing is needed for some buildings to avoid health problems

Plumbing Safety Factsheet


Water provided by the Ramona Municipal Water District continues to meet all state and federal drinking water standards -- but after water passes through the meter and enters private service connections, the water quality can deteriorate if water becomes stagnant. 


Most commercial and industrial buildings have been partially occupied even during the COVID-19 shutdown, and HVAC and water systems continue to be maintained and operated even though many employees are working remotely. However, building owners and managers should take special care with plumbing systems in buildings that have been vacant or have had periods of low water use to protect the public and employees returning to work.  


That’s because plumbing systems must be actively managed and maintained to prevent bacteria growth. Bacteria can flourish in pipes, fixtures and associated equipment (like fountains, cooling towers and HVAC systems) that aren’t used for several days. Schools, for example, commonly flush pipes before kids and teachers return from breaks. 


Local water agencies, including RMWD, are providing public notice about this plumbing safety; however, it is the responsibility of building owners and managers to address any related issues on their own properties. 


Several steps are necessary to prepare inactive plumbing systems for building re-occupancy, and workers performing start-up tasks should wear PPE and receive appropriate training. The steps involve flushing the entire plumbing system with water and testing to ensure “residual chlorine” levels are within the safe range. Testing to ensure effective flushing is recommended; if testing reveals high levels of bacteria in the system, additional steps are needed.  


Because this is a national issue, the Centers for Disease Control and Prevention offers several resources for proper management of plumbing systems to reduce the risk of bacteria growth. In addition, California’s Water Boards offer guidance for reactivating service and operations. State-certified California labs can be found here.